AnswerNet Education Services, a division of AnswerNet dedicated to the higher education industry, has successfully completed the Service Organization Control (SOC) 2 Type II audit by I.S. Partners. I.S. Partners is a globally recognized CPA firm that provides SOC audits and IT assurance services nationwide.
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What is SOC 2?
The SOC 2 audit is designed to assure existing and prospective clients and other stakeholders that AnswerNet Education Services adheres to the standards set by the American Institute of Certified Public Accountants (AICPA) regarding data security.
The SOC 2 examination relies on the service organization designing and operating their controls to meet the Trust Services Principles of Security, Availability, Processing Integrity, Confidentiality, and Privacy. I.S. Partners examined AnswerNet Education Services for a period through 2018 and was able to assure AnswerNet Education Services’ customer relationship solutions system for inbound, outbound, and automated call center solutions were protected.
Download AnswerNet/AnswerNet Education Services SOC Report
“Our SOC 2 Type 2 certification demonstrates our dedication to ensuring the utmost secure contact center services,” said Gary Pudles, CEO & President of AnswerNet. “In today’s environment, we want our clients to feel confident with the security behind our system and service offerings.”
The use and distribution of the AnswerNet SOC 2 audit report is restricted, however, a copy of our SOC 3 report is available for download below.